desktop support development, end-user helpdesk support, and EPOS and retail equipment configuration. Forlence also offers IMAC services, full-time and SLA-based technical resources, and structured site survey engagements. In addition, it designs and delivers network and IT infrastructure solutions to support multi-site operations and technology refresh projects. These services are primarily aimed at IT outsourcing resellers, managed service providers, and corporate clients that require scalable field support without expanding internal teams.