Company Performance Metrics
Excalibur Software develops software and services for debt recovery and workflow management. The company provides Excalibur, a debt collection management platform used by legal firms, collection agencies, credit providers, educational institutions, and other organizations that manage high volumes of accounts. Around this core system it offers
modules and products for call centre management, mobile field operations, self-service customer portals, mass SMS and WhatsApp communication, and electronic statement delivery. Excalibur Software also delivers business intelligence tools that present real-time performance data and collection metrics. In addition to software, it provides cloud hosting for Excalibur environments, telephony integrations, cyber security advisory services, and ISO practitioner guidance focused on information security and data control in collections operations.