support users in identifying compliance breaches and preparing compliant complaints, claims, and pre-litigation submissions. Eclaims Services also offers complaints software packages that structure data collection, analysis, and reporting to support remediation and compensation processes. In addition to software, it coordinates a network of subcontracted staff across disciplines such as admin, compliance, audits, insolvency, legal, and accounts to manage client files and related advisory work. It collaborates with external software partners to deliver its services through primarily online channels.