Company Performance Metrics
Echo IT & Voice provides managed IT support and outsourced IT services for small and medium businesses, as well as home IT support for residential users. The company manages day-to-day IT operations, including helpdesk, maintenance and remote support. It supplies and supports Microsoft 365, email and Microsoft Exchange services, and implements
cyber security tools such as anti-malware, managed detection and response, and email security. Echo IT & Voice designs data backup strategies, delivers cloud and offsite backup, and offers data recovery for failed devices. It also provisions internet connectivity, including ADSL, SoGEA, FTTP, leased lines and mobile broadband, and designs and maintains wired and wireless networks, servers and cabling. In addition, it provides cloud-based VoIP phone systems with features such as call queues, IVR, call recording and Microsoft Teams integration.
