Company Performance Metrics
Enterprise Business Systems provides communication and collaboration solutions that unify voice, messaging, and contact center interactions into integrated platforms. The company offers business phone systems based on OpenScape Voice, OpenScape 4000, OpenScape Business, and OpenScape Xpert for mission-critical environments. Its portfolio includes
omnichannel contact center platforms such as OpenScape Contact Center and Mitel CX, supporting voice, chat, social, and analytics-driven engagement. Enterprise Business Systems also develops AI-driven products like VoxHook Business Suite and Mailow Chatbot for voice and chat GenAI agents that automate workflows and customer interactions. In addition, it delivers unified communications and web collaboration through OpenScape UC, as well as voice and data security solutions using OpenScape SBC and Fortinet Security Fabric. The company provides consulting, design, integration, and managed services to support communication modernization and digital transformation across sectors including financial services, healthcare, energy, manufacturing, and the public sector.
