modems and routers through purchase, rental or lease‑to‑own options, with associated warranty terms. It also operates a mobile app and online tools that allow customers to manage billing, payments, support tickets and account details. Customer service is delivered through phone, live chat, email and an escalation process aligned with CRTC and CCTS rules. CanNet Telecom focuses on serving residential users who require internet for streaming, gaming, remote work and general home connectivity.