Company Performance Metrics
- Abhijit Chatterjee: Co-Founder & CIO
- Arijit Chatterji: Chief Business Officer
C-Zentrix is a leading global provider of customer experience and contact center solutions, empowering over 1500+ companies worldwide across India, APAC, the Middle East, North America, and Africa. Specializing in omnichannel contact center software, C-Zentrix integrates voice, video, WhatsApp, social media, email, SMS, and CRM in an all-in-one
cloud and on-premise platform designed for enterprise-grade performance and scalability.
Our innovative suite offers advanced AI-powered tools, including voicebots, chatbots, real-time agent and supervisor assist, post-call analytics, and sentiment analysis that deliver actionable insights and substantial cost savings. With a track record of managing large-scale deployments and seamless third-party integrations, C-Zentrix's drag-and-drop IVR, skill-based routing, predictive dialing, and omnichannel capabilities help businesses drive superior customer interactions and maximize agent productivity.
Founded in 2002, C-Zentrix continues to pioneer the contact center industry with reliable, secure, and future-ready solutions for businesses of all sizes, constantly innovating to make enterprise-level customer experience affordable and enriching.