well over half a century of inefficient supply to the end user!”

A lot of academics and Business schools would say this paragraph above is impossible. I believe and please any English teacher or journalist correct me is an oxymoron. You cannot offer all of this without impacting one aspect. So you cannot have Low Price, Quality, Value, Quick Shipping and Service. One must be surrendered to achieve the others. But academics also thought Fedex Paper by George W Smith at Yale in 1965 was unrealistic as well. I believe this model is possible but it takes working together our customers with us for the saving to work, we work together! Particularly on the natural stone.

All we need customers to do is read. Read the Terms of Sale and our FAQ’s and particularly the top 10 mistakes people make. If we work together the impossible is possible. But it really does need the final step our customers. We have gone to the trouble of removing every conceivable cost from the supply chain (even debt, debt is a cost to many businesses we have none and that cost is not passed on through our products, that cost can be 8.5% or higher). We need are customers help on the last step, maybe you have a counter you are matching Carrara to, or need a particular look, then these are things we should talk about. (We do not know the look of the countertop you purchased if we are not sent a picture).

If we work together instead of viewing a bathroom remodel as a going to loose 30% (as the industry has created) to a ‘gain 30% on the value of your home‘. Together we can change an industry from a consumers loss to a consumers gain in property value. The impact on America would be incredible.

A home underwater by $5K could be above water. Risk of foreclosure lower.

I never could understand an industry that was created around “buy our product have it installed and once you have done so do not expect 100% return on your investment”. Yet people have believed this for decades and decades. We want to change this and we will give it a go