physical QR labels on installed boilers to a digital company profile, enabling customers to access installer contact details, leave reviews, and scan for issues. The platform includes access to fault code lookups and how-to guides for a wide range of boiler and heating system problems. Boiler Link also offers customer management and CRM functions so installers can track service history and interactions. Additional products include label packs tied to automated reminders and additional user licenses for tracking staff installation activity.