Company Performance Metrics
Boiler Link provides a software-as-a-service platform and QR label system that connects boiler installers with their customers. The company offers the Boiler Link App, which supports customer communication, boiler service reminders by email and SMS, boiler efficiency monitoring, photo upload, and digital Gas Safe record management. Its system links
physical QR labels on installed boilers to a digital company profile, enabling customers to access installer contact details, leave reviews, and scan for issues. The platform includes access to fault code lookups and how-to guides for a wide range of boiler and heating system problems. Boiler Link also offers customer management and CRM functions so installers can track service history and interactions. Additional products include label packs tied to automated reminders and additional user licenses for tracking staff installation activity.