Company Performance Metrics
Alarm Watch provides wholesale alarm monitoring services for residential and business alarm systems across New Zealand. The company operates a monitoring centre that responds to intruder, fire, medical, and duress alarm activations 24/7 and supports dual-path and IP-based communication. It offers bureau services for security installers,
including white-label telephone and report branding, after-hours call handling, and customer web portals. Alarm Watch also supplies smartphone alerts, email and text notifications, internet-based portal access, and video verification options. Additional services include business late-to-close, open-out-of-hours, and late-to-open monitoring, plus tools and reporting to help installers manage their monitored customer base.