V2Chat (Voice-Video-Chat) is a web-based click-to-call and click-to-chat solution for voice and video communication.
It was created for B2C companies that need instant interaction with their website visitors in real time, to increase online sales and improve online customer care. Two key components of V2Chat include Flash-to-SIP gateway and Flash/Ajax web call button.
Each V2Chat subscriber obtains web call button code and inserts it into the website. After that V2Chat subscriber can be easily reached by clicking the web call button. V2Chat enables receiving calls on PCs, forwarding calls to landline and cell phones.
V2Chat allows deep customization. On-demand features include branding, text chat service, and many more. Luxms also offers Design Studio for managing and customizing multiple call buttons, in a multi-user corporate environment and extensive API for developers, allowing seamless integration of web calls into customer’s online business processes.