| Company | TimeTrade Systems |
| Website | timetrade.com |
TimeTrade’s Enterprise Scheduling Application provides organizations of any size the competitive edge to offer self-service or assisted-service scheduling via the Web, call center or Interactive Voice Response (IVR) and can support the scheduling of thousands of appointments per month across multiple locations.
TimeTrade’s rules-based technology enables organizations to automate scheduling while capturing information to optimize the service experience and enable more targeted and informed marketing. TimeTrade delivers its solutions either as SaaS or licensed implementations to enterprises.
TimeTrade’s Enterprise solution provides users with instant and up-to-date visibility into scheduling for better resource utilization, improved staff accountability and enhanced decision making. Information captured during the appointment process can be leveraged to improve the consumer experience, increase loyalty, and enhance marketing. And TimeTrade’s solutions can lead to increased revenues by streamlining processes, lowering administrative costs and booking more appointments – customers have reported higher sales by as much as 20 to 40 percent.
TimeTrade’s Enteprise software relies on open, standards-based technology. At the heart of the TimeTrade Enterprise Scheduling Application is a mature, highly-tuned and very scalable scheduling engine built on the J2EE platform and running on IBM’s WebSphere application server. Its browser-based thin client web application incorporates up-to-date technology such as AJAX, CSS and XML transformation to provide an attractive and responsive user interface.
TimeTrade applies industry best practices throughout the design of the application, such as a Model-View-Controller (MVC) layer separation and extensive use of JSP custom tags. XML plays a major role in the architecture, controlling system navigation, database query operations, and the process of building and displaying schedule grids showing resource and time slot availability.
