Support Dock from iYogi is a comprehensive computer maintenance suite that helps you to use your PC efficiently. With Support Dock, you can easily diagnose and resolve technical glitches related to performance, security, and stability. Support Dock is backed by the technical expertise of iYogi, which is a pioneer in the tech support industry.
Here are some of the important features of Support Dock:
My iYogi Support Dock’s My iYogi widget provides subscription information to customers at a glance. The customers can log in to My iYogi and view details about their billing history, tech support contacts, access the Help/Feedback area, etc.
Smart PC Care Want to optimize the performance of your computer with just a few clicks? Use the Smart PC Care application of Support Dock to clean the Registry, defragment the hard disk, remove junk files, scan for spyware or outdated drivers, and do lots more. You can optimize the utilization of the system memory with the Memory Optimizer tool of Smart PC Care. Computer scans can also be scheduled at regular intervals with Smart PC Care.
iYogi Personal Network Assistant With the iYogi Personal Network Assistant tool of Support Dock, you can effectively use your computer network and the connected devices. You can view all the devices connected on your network and easily share files, folder or printers among them. The tool displays the status about your Internet connection and its speed. So, manage your home network and make the most out of it through the iYogi Personal Network Assistant of Support Dock.
Green PC The Green PC feature of Support Dock allows you to activate a power saver mode on your computer. You can configure low, medium, high, and custom power saving options through Green PC. The custom power saving options includes setting a time after which the display and the hard disk should be turned off.
PC Support The PC Support tool of Support Dock from iYogi includes utilities such as PC Fixer, Startup Manager, and Backup & Restore. The PC Fixer tool can be used to fix common technical problems that one may face with a computer. With the Startup Manager, users can activate or deactivate the loading of specific programs when the computer boots.
Push To Talk If you want that an iYogi technician should call you up to fix the tech issues that you’re facing, just use the ‘Push To Talk’ feature of Support Dock. Push To Talk is an online callback request solution where users have to enter their phone number and click the ‘Request Callback’ button. On receiving the request, a tech expert will call up the customer. No more waiting to connect to a technician. It’s fast and convenient.
Live Help You can also use the ‘Live Help’ utility of Support Dock to request an online tech support remote session. Just choose the technical problem that you are facing from the dropdown list and click the ‘Start’ button. There’s another option to enter the remote tech support session key and click the ‘Join’ button. A tech expert will connect to you instantly.