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LiveChat - easy to use yet powerful live chat software with a built-in help desk feature for amazing customer service and sales.

Product Details

Launched Date:
January 1, 2002
# of Customers:
10k - 25k

LiveChat - easy to use yet powerful premium live chat software with a help desk feature. LiveChat enables sales representatives to contact customers on the website, ultimately leading to more sales.

LiveChat's intelligent engagement system captures the best prospects from visitors of the website and invites them to chat with tailored messages. The operators guide selected leads through the order process, increasing the sales conversion rate and customer satisfaction level.

LiveChat is a SaaS service that integrates with Salesforce, Zendesk, MailChimp, Highrise, Google Analytics and many other 3rd-party on-demand applications.

LiveChat is available through the browser, Windows & Mac OS X desktop apps and on mobiles: iPhone, iPad and Android.

Customers (10)

  • Kaspersky Lab is a vendor of endpoint protection solutions for consumers, SMBs and enterprises.
  • Toyota is a company that is operating its business with a focus on vehicle production and sales.
  • Asia's leading airline was established with the dream of making flying possible for everyone.
  • Roku, Inc., a leading manufacturer of media players for streaming entertainment.
  • Xerox is a document management technology and services enterprise, producing printing and publishing systems, copiers and fax machines.
  • BUY A PAIR, GIVE A PAIR For every pair of glasses purchased, WP provides a pair to someone in need.
  • ING is a global financial institution of Dutch origin offering banking, investments, life insurance and retirement services.
  • Ryanair is Europe’s only ultra-low cost carrier (ULCC), operating more than 1,500 daily flights (over 500,000 per year) from 57 bases,

Competitors (6)

  • Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time.
  • HipChat was added to CrunchBase in 2012
  • Complete Helpdesk + Live Chat Software
  • Real-Time Engagement Solution
  • Because we know that your success is about more than our software.
  • Simple live chat solution for websites and sales professionals to better connect with their prospects.

Images (8)