InquiryMonitor is for integrating sales and the marketing divisions. Leads originating from media spends appear on mobiles phones of agents/ front-lines in real time. This can result in speedy response to the customer simultaneously driving the front-liner to perform well.
InquiryMonitor tries to act as a tool for sales managers, to measure performance of subordinates as well as front-liners/ agents.
The Managers can decide allocation of sales lead in the designated sales area/ division. Additionally, they can utilize the collaborative tools like ‘One-click Bulk SMS’ with a personalized message to enhance efficacy of communication of large sales teams.
The ‘Lead Distribution System’, a one of its kind, assigns leads to the trade network based not only on their geographic distance, but also their efficiency (EFF Score). It assigns leads only to those agents maintaining efficiency in updating/ closing number of leads. The EFF score is multiplied with the Geo-logic distance while identifying recipient/s for the lead.
