Help Scout works like email; there’s no training manual. The customer experience personal - no ticket numbers or complicated portals. Training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customer.
Help Scout is trusted by 3,000 customers in 60+ countries, including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.
|Apr 18, 2015||Inc.com - 4 Ways to Provide Outstanding Customer Service on Social Media|
|Mar 18, 2015||Xconomy - Boston-Based Help Scout, Though Profitable, Takes $6 Million Series A|
|Mar 18, 2015||Inc.com - The Right Way to Build a Remote Culture|
|Jun 17, 2014||The Next Web - 10 Systems for Keeping Your Dev Team on Track|
|Sep 23, 2011||The Next Web - The Next Web|
|Aug 3, 2011||Xconomy - Help Scout Looks To Boost Collaboration For Businesses' "Catch-All" E-Mail Inboxes|