| Company | Brightwurks |
| Website | helpscout.net |
| Blog | helpscout.net/blog |
| @helpscout | |
| Stage | Live |
| Launched | 4/11 |
9 out of 10 companies feel that customer service is important or mission critical to their business. But online, most of them fail. It’s impersonal and often automated, resulting in unhappy customers and lost business.
Help Scout enables companies to deliver the personal touch of email at scale. Teams can manage customers, collaborate on a single email inbox and stay on the same page without any emails slipping through the cracks. Most importantly, to the customer the conversation looks just like a personal email.
