| Company | Bazaarvoice |
| Website | bazaarvoice.com/a... |
| Blog | bazaarblog.com |
| Stage | Live |
| Launched | 7/07 |
The Ask & Answer product allows users to post and answer questions. It allows customers with direct experience with items on the site to answer user questions. The feature is nice because it provides real, unbiased answers and it lightens the load of customer service.