AnswerBox was built specifically to resolve these purchase-blocking questions – when it matters the most – at decision time. AnswerBox displays question and answer conversations between shoppers and knowledgeable customers, or designated staff experts, right on the product detail page. It enables shoppers to ask their question, or see the answers to past questions, and remove their barriers to buy. They are no longer forced to abandon the shopping process to search for answers on competing sites.
Features Full Moderation:
- 2-Tiered moderation ensures appropriateness of content
- You have 100% control over display of Q & A conversations
Multi-Pronged Response:
- Answers provided by reviewers, designated staff experts, visitors to product
detail pages, and even Buzzillions.com contributors
Virtual FAQ:
- Questions and answers are displayed directly on the product page to address
repeat questions unique to specific products