Wolf Hengst is recognized as a leading figure in the hotel hospitality & spa industry due to his vision and dedication to customer service that was the driving force behind Four Seasons Hotels continually redefining the standard for luxury and customer satisfaction over the course of his 30 year career with the Company.
In recognition of his contributions he was awarded the highly prestigious J.D. Power Founders award for outstanding, sustained contribution to customer service. He is only the 17th person (or company) ever to receive the award.
Additionally, Wolf was instrumental in the introduction of some of the first full service spas into hotels when he introduced the concept into Four Seasons U.S. in the mid-80's, and continued to expand the concepts of luxury hotel spas across Asia and other parts of the world over his career.
Born in Berlin, Germany, Wolf Hengst was raised on the Mornington... See More