Tim Dilley brings more than 26 years of experience in enterprise consulting, and executive management leadership in professional services and customer support. In his role as executive vice president of Services for NetSuite, Dilley is charged with overseeing its global initiatives in professional services, training and customer support and customer service.
Prior to NetSuite, Dilley served as senior vice president of Global Customer Services at Informatica Corporation, a $300M enterprise software company, which provides the Global 2,000 with data integration products and services. While at Informatica, he managed the global practices of Professional Services, Education Services, Customer Support and Maintenance Renewal Sales. Before that, Dilley had 18 years of experience in the consulting services. He was an associate partner for Worldwide Utilities Consumer Services at Andersen Consulting (Accenture), and a co-founder of Axiom Management Consulting, a management and information technology consulting firm. Earlier in his consulting career, he was with Myers-Holum, where he spent five years implementing financial applications.
Dilley began his career as a systems analyst at Price Waterhouse and holds a B.S. in business administration from California State University at Fresno.