Sonya brings over 20 years of experience creating and managing worldwide customer service organizations to Drobo.
Sonya previously held senior management and director level support positions for several successful companies including Apple, TiVo, and Packeteer. During her tenure at Packeteer, Sonya managed a worldwide organization to support international enterprise customers and partners. She also provided next business day sparing in 88 countries and launched a technical training certification program. While at TiVo, she managed a support organization with over 400 agents capable of handling 1.5 million annual calls from consumers. Sonya earned her Bachelor of Arts degree in Advertising from Michigan State University.
