Shona Brown took on responsibilities for Google's business operations in 2003, following almost a decade consulting with technology clients in Toronto and Los Angeles for McKinsey & Company. As a partner at McKinsey, she was a leader of the global strategy practice and worked with a wide range of firms on strategy development, business model transformation and operational issues. Her experience includes extensive work in consumer software and hardware technology, online consumer services, and Internet media markets.
She has taught in the Department of Industrial Engineering and Graduate School of Business at Stanford University and within McKinsey's mini-MBA program. She is the author of the best-selling business book, Competing on the Edge: Strategy as Structured Chaos, which introduced a new strategic model for competing in volatile markets, and she has published broadly in both applied and academic journals.
Shona has a bachelor's degree in computer systems engineering from Carleton University in Canada and a master's degree in economics and philosophy from Oxford University as a Rhodes scholar. She received her Ph.D. and postdoctoral degree from Stanford University's Department of Industrial Engineering and Engineering Management.