|University of Alaska, Anchorage, BBA||1996|
Entrepreneur, Business Development & Sales executive and Portrait Photographer:
Customer Support Management with ability to build a strong team and improve customer satisfaction and retention.
Directed a team to develop, fully document and produce an SOP manual for second stage scaling.
Adept and experienced at analyzing and identifying customer call drivers for process improvement.
Seasoned Sales Professional with long history of relationship and solution selling.
Strong Operational Manager with ability to manage multiple personalities and departments.
Technically minded individual capable of launching products from conception to delivery.