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Degrees

University of Maryland Baltimore County, BA 1977
Marketing

Current Companies

Vice President of Marketing and Channel Management

Former Companies

SEVP Director - Call Center Operations and Servicing ,, EVP Director - Account Development and Marketing

Former Financial Organizations

Partner Advisor

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Rick Croswell

RICK CROSWELL – Vice President of Marketing and Channel Management – Before joining InstaMed, Rick was Senior Executive Vice President of MBNA/Bank of America, where he had direct responsibilities over the past three decades for Marketing, Advertising, Product Innovation, and implementing and managing large scale operational strategies.

He was directly responsible for the innovation, development and market delivery of the credit card industry’s first non-American Express ‘Platinum’ card.

Rick also had direct responsibility for Operations Management, Worldwide Telemarketing, Customer Service call centers, IVR Development, Billing Dispute, Customer Retention and Customer Upsell, managing more than two million calls per day.

Rick is a graduate of the University of Maryland (B.A.) and the School of Bank Marketing, Boulder, Colorado (graduate with distinction).

He is active in the community, serving on the Executive Board of the National Multiple Sclerosis Society for more than 15 years.

Recent Milestones

  • Check
    Rick Croswell added a position as Partner Advisor at Ashby Point Capital. (1/1/09)
    Posted 9/1/13 at 12:08pm
  • Check
    Rick Croswell added a position as SEVP Director - Call Center Operations and Servicing ,, EVP Director - Account Development and Marketing at MBNA.
    Posted 9/1/13 at 12:07pm
  • Check
    Rick Croswell added a position as Vice President of Marketing and Channel Management at InstaMed.
    Posted 9/1/13 at 11:32am

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Last Edited 9/1/13

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