Polly Sumner is responsible for customer success and ensuring that each customer gets maximum value from salesforce.com’s products and services.
Sumner’s move to salesforce.com in 2008 followed a 20-year career in executive management in the technology industry. She was a consultant to Warburg Pincus focusing on the telecommunications, financial services, and technology industries; president of global services at Telcordia; and president and CEO of Alphablox, an early pioneer in Web-based analytics for global enterprises that was bought by IBM in 2004.
Sumner also held several positions at Oracle between 1987 and 1999, including vice president and senior vice president roles in sales and alliances. Earlier in her 30-year technology career, Sumner worked at McDonnell Douglas and IBM.
Sumner holds a bachelor's degree in history and political science from Northern Arizona University and a master's degree from the American Graduate School of International Management.