San Francisco

Person Details


Mikkel Svane is the CEO and founder of Zendesk. He has served as CEO and a member of the board of directors since August 2007. He was appointed Chair of the board of directors in January 2014. He started the company with Morten Primdahl and Alexander Aghassipour to make great customer service available to everyone and create software that people love to use. Today, he leads Zendesk’s global operations and business strategy with those same goals in mind.

A Dane-turned-San Franciscan, Mikkel in 2009 moved the company from Copenhagen to San Francisco. He keeps Zendesk’s Danish design roots at the center of the product while growing the number of people using it to hundreds of millions worldwide.

During his earlier time in Denmark, Mikkel led a service-management consulting group, founded and served as the Chief Executive Officer of Caput A/S, a software company for online community, served as a technology consultant, and launched Denmark’s first community portal. He holds an A.P. in marketing management from Arhus Kobmandsskole.

Experience (2)

  • 848bc2e2ea80f651ce62cf12c595cafe
  • 49f04b11ff6f9b36d77fc05ea6efe38a


    Business Development Consultant
    Aug, 2005 - Dec, 2005