Mark Gillett is the Chief Development and Operations Officer at Skype since March 2011, previously having worked with the Company as Chief Transformation Officer and interim Chief Development Officer following the Skype Acquisition.
As Chief Development and Operations Officer, Mark is responsible for engineering, site operations, information security, business operations, customer services, IT and transformation at Skype. Before joining Skype, from 2009, Mark led Value Creation for Silver Lake in Europe, working directly with the chief executive officers of Silver Lakeâ€™s portfolio companies to improve operating performance.
Mark joined Silver Lake from Alvarez & Marsal where he served for four years and was a Managing Director responsible for leading Technology, Telecoms and Business Services engagements across Europe and growing its private equity performance improvement services in Europe.
Mark started his technology career in software engineering and product management for regulated medical devices, networking equipment and software. Mark studied medicine at the University of London, is a Chartered Technologist and an accredited IT Infrastructure Library manager. Mark served as an international quality assurance reviewer for the UK Office of Government Commerceâ€™s ITIL v3 publication and is a member of the Institute of Directors, the Institute of Service Management and Chartered member of the British Computer Society.