Kimberley serves as the Executive Vice President of Customer Management and Paid Services at AOL. Kimberley leads AOL’s Paid Services business unit, which includes the traditional Internet access services business. Kimberley is also responsible for customer management of all AOL customers and manages the marketing activities that drive adoption and engagement of AOL’s premier portfolio of free and paid products. She oversees AOL’s worldwide Member Services organization and provides leadership for global brand development and consumer research.
Kimberley joined AOL in 2002 as Senior Vice President, Broadband Marketing. Under her marketing leadership, AOL launched its entrance into the broadband business through a portfolio of offers including bundles with all the major telecommunications companies and Time Warner Cable.
Kimberley came to AOL from the cable industry. At AT&T Broadband, she served as Vice President, Marketing and Operations, and was responsible for leading the corporate marketing organization for its “triple play” bundle of video, telephony, and high-speed data products across a footprint of 28 million U.S. homes. She also served as Vice President, High Speed Data Product Management and Marketing. Kimberley began her career at AT&T in the consumer long-distance business and held a variety of positions in consumer marketing, product management, and operations. In 2000, Kimberley rose to the executive rank at AT&T and was responsible for managing AT&T’s 67 million customers and a multi-billion-dollar revenue stream.
Kimberley is an active mentor for various diversity groups and individuals at AOL, a board member of the DMA, and a speaker for industry associations including the Cable & Telecommunications Association for Marketing and Women in Cable and Telecommunications.
