John Ingram serves as Chief Administrative Officer at Canopy Financial, Inc. John Ingram leads Canopy Financial's compliance and certification team which is responsible for establishing and maintaining compliance with critical standards including SAS 70, PCI, and client service levels. John Ingram has significant experience in varying operating capacities related to mission-critical systems within large financial institutions. John Ingram established Canopy's Six Sigma process improvement and process optimization programs which has lead to measurable improvements in systems delivery and overall service quality. Prior to joining Canopy in 2007, John Ingram worked for Fifth Third Bank in several capacities, and most recently helped launch its Health Savings Account and healthcare banking products. John Ingram is a graduate of Mount St Joseph (Cincinnati).