Jeremiah Owyang is an industry analyst and Partner at Altimeter Group, located in Silicon Valley. His research focuses on the present and future relationship between companies and their customers. His blog, “Web Strategy,” shares insights from his research and what they mean for businesses to stay relevant in the future. Jeremiah is often quoted in The Wall Street Journal, The New York Times, and USA Today and is a frequent keynote speaker at business and technology conferences around the world. Time named Jeremiah’s Twitter feed one of the best in 2011, calling him a “strategist on the front lines of revolution.”
Jeremiah and his Customer Strategy focus have published numerous research reports focused on social business and the collaborative economy. He has focused on topics like how products, services, and markets have changed with the collaborative economy; how businesses manage complex, scaled social media programs; and the career path of the new social strategist. As with the rest of Altimeter Group, Jeremiah and his team make his research findings free to the public. Find more of his research reports here.
Jeremiah previously worked at Forrester Research as a Senior Analyst focused on Social Computing for the Interactive Marketer. Before that, he was an active pioneer of web technologies on the brand side, launching and managing Hitachi Data Systems’ Social Media programs in 2005-2007. He also served as the Intranet Architect at World Savings (now Wells Fargo) and was a user experience professional at Exodus Communications after receiving his Marketing bachelor’s degree at SFSU. He recently participated in the Innovation Roundtable at the Aspen Institute, a global think tank that shapes policy.
He’s continually surprised that his small, white, furry dog, Rumba, is active on Twitter.