Most recently Jeff Whitehead spent more than two years as CIO of Shutterfly. At Shutterfly Jeff led the IT and production operations staff through a rapid growth phase from less than one petabyte of online storage to more than six petabytes while improving availability from less than 99% to more than 99.99%. Prior to its acquisition by Shutterfly, Jeff was co-founder of Memory Matrix and led all technical operations. Jeff was previously Director of Operations for Shopping.com, Dealtime and Epinions. Jeff began his career in Silicon Valley as one of the first website administrators at Netscape developing techniques commonly known now as global load balancing.