Proven entrepreneur, executive and leader in go-to-market planning and execution, demand generation, end-to-end customer experience, product design and product development across a range of industries and with particular focus on consumer and small business technology products and service offerings.
Over 15 years experience envisioning and bringing to life compelling customer experiences for some of the world’s largest service providers of telecommunication and technology solutions for consumer and small business customers.
Innovator and leader in Facilitated Adoption™ - the design and delivery of large-scale, white-glove, new customer on-boarding and activation programs that remove barriers, decrease complexity and increase value throughout the customer life cycle resulting in new customer acquisition, churn reduction, and increased sales.
