Person Overview

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Primary:
VP, Customer Service at Photobucket

Detailed Description

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Heather started at Photobucket in August 2006 and has leadership responsibility for the delivery of world-class services and support to Photobucket users worldwide. With more than 20 years of customer service leadership experience, Heather brings a wealth of operational and strategic knowledge to the position. Prior to joining Photobucket, Heather consulted to Turbine, a leading producer and publisher of online subscription entertainment. Before Turbine, she served as the Vice President of Customer Service at Monster.com where she was instrumental in implementing customer-facing programs and services that dramatically increased customer satisfaction and improved the quality of the customer experience. Heather holds a Bachelor of Arts in Business Management from Boston College, Summa Cum Laude and is a COPC (Customer Operations Performance Center) Registered Coordinator.

Source : Photobucket.com

Experience (1)

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