Primary Role
Managing Director @ Alsbridge
University of Utah, Salt Lake City

Person Details


Craig Nelson has been active for 25 years as an advisor, provider and buyer of outsourcing services. Craig is an acknowledged thought-leader in every aspect of operational governance. Craig's depth of expertise represents a unique blend of ITO and BPO insights giving him a highly unique strategic perspective on outsourcing effectiveness across multiple functions.

Craig has demonstrated his unique experience as part of the MetaSolv senior management team executing a five-year turn-around and company sale to Oracle. As part of the Alsbridge management and start-up team, Craig significantly contributed to the team achieving 171% growth and being named by Inc. 500 as one of the fastest growing private companies.

Having personally led and supervised sourcing transactions valued $400m for IT Apps and Infrastructure and $350m for infrastructure in an aerospace client, Craig also directed Mercer's sourcing transition management practice leveraging his sourcing expertise to negotiate BPO contracts totaling over $3B.

As a leader of IBM's ITO CPG services practice Craig provided solutions expertise for ADM, SDLC and IT infrastructure contracts as a transition executive and ITIL SME.

Craig has held senior management positions, including a high-growth software company (Oracle acquisition); Craig played a vital role in returning the company to profitability by negotiating innovative outsourcing relationships for ITO and BPO services including outsourcing, shared services and joint venture structures. He is continually in demand to speak at Outsourcing Leadership and SIG conferences and has published several articles in CIO Magazine.

Craig is active in several organizations including serving as the Circle 10 Committee Chairman for the Boy Scouts of America, member of the Brigham Young University Management Society and member of the University of Utah Public Administration Society.

Craig holds several certifications as a Strategy Consultant, e-Business Strategist, Six Sigma and ITILv3. Has a MPA, Public Finance (Honors) and BS, Psychology/Statistics from the University of Utah.

Craig lives in North Texas with his family of two sons, two daughters and his wife Vickie.

Experience (5)

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    Nov 1, 2003 - Feb 28, 2013
  • 442c0989389cec4dfd538bfc56a3d0f2


    Transition Executive / ITIL SME
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    Mercer US

    Director, Sourcing Transition Management practice
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    Member, Senior Management Team
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    Managing Director

Education (2)