Overview

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Primary Role
VP of Customer Happiness and Success @
Gender:
Male
Location:
Unknown
Social:

Person Details

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Experienced executive with expertise in all aspects of Client Services (consulting, support, training) particularly at SaaS companies. Successful track record in Professional Serivces, Training, Practice Management, Account Management, P&L, Sales, Support and Operational Management.

Passion for using technology to solve business problems for customers. Proven ability to develop, manage and grow high performance Professional Services teams that excel at driving customer satisfaction and maximizing their adoption in technology.

Specialties:consulting practice management, software and consulting sales, solution selling, account management, project management, support, training, content management, ECM, eDiscovery, complex technology implementation, SaaS, cloud

Jobs (3)

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Current

VP of Customer Happiness and Success

Apr 1, 2014 - Current   (over 2 years)
Past
Started
Ended
Title
Company
2012
Jan 3, 2014
VP of Customer Success
Aug, 2008
Dec, 2011
VP of Client Services

News (1)

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DateNews
Jan 2, 2016TK's (Tawheed Kader) Blog on Entrepreneurship, the Web, and Achieving the Dream. - Reflections on Being CEO of a SaaS Business Through Year 4 and 5, $20m+ of Capital Raised, Triple Digit Revenue Growth

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