Experienced executive with expertise in all aspects of Client Services (consulting, support, training) particularly at SaaS companies. Successful track record in Professional Serivces, Training, Practice Management, Account Management, P&L, Sales, Support and Operational Management.
Passion for using technology to solve business problems for customers. Proven ability to develop, manage and grow high performance Professional Services teams that excel at driving customer satisfaction and maximizing their adoption in technology.
Specialties:consulting practice management, software and consulting sales, solution selling, account management, project management, support, training, content management, ECM, eDiscovery, complex technology implementation, SaaS, cloud