Baishampayan “BG” Ghose is Co-founder & CTO at Helpshift, an early stage startup that is building an in-app customer service solution for mobile applications. BG has a substantial amount of experience in the design and implementation of search engines, transaction processing systems, rules engines, distributed systems, RESTful APIs and high-performance web applications. His main areas of interest are functional programming, data-mining, information retrieval and machine learning.
BG is an active member of the Free & Open Source Software community and has contributed to many projects including Clojure, Ubuntu, Python and Django. BG has spoken at multiple conferences in the US and abroad on a variety of technical topics.
Prior to Helpshift, BG co-founded a sport-based social network company and before that he was responsible for designing and creating the air ticket fare and reservation system at one of India’s largest online travel operators.