Status
Acquired by Nuance Communications on January 10, 2013
Funding Received
$38.8 Million in 4 Rounds from 3 Investors
Headquarters:
Emeryville, CA
Description:
VirtuOz, a digital customer relationships platform, provides intelligent virtual agents for enterprises to ensure quality user experience.
Founders:
Alex Lebrun, Pascal Levy-Garboua, Callixte Cauchois, Laurent Landowski
Categories:
Enterprise Software
Website:
http://www.virtuoz.com

Company Details

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VirtuOz is the leader in Digital Customer Relationships, enabling large and mid-market enterprises to use Intelligent Virtual Agents to provide world-class online marketing, sales, and support channels, ensuring a high quality user experience while improving operational performance. Recognized by the American Business Awards, Best in Biz 2011, Network Products Guide 2012 and Tech Awards Circle, the company’s award winning intelligent virtual agents offer companies a new channel for online self-service that delivers the best possible customer experience at one-tenth the cost of traditional channels. VirtuOz solutions combine best-in-class virtual agent solutions with best practices across agent development, deployment, and optimization to deliver predictable and measurable results. Intelligent virtual agents are predicted to become the new standard for customer interaction in the next few years. VirtuOz leads the market for successful use of intelligent virtual agents, having processed over 166 million conversations on behalf of its customers in 2011 and with the largest number of live enterprise intelligent virtual agents for Global 2000 companies including PayPal, Michelin, SFR, H&R Block, and Symantec. More information about VirtuOz can be found at www.virtuoz.com.

Current Team (6)

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Past Team (10)

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Funding Rounds (4) - $38.8M

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Investors (3)

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  • Bc5dad50d9a1d165196867d8555c6a75

    Mohr Davidow Ventures

    For 30 years the Mohr Davidow Ventures (MDV) team has invested in early stage technology-based...
  • Eeb2c73f1c19032e567baaecc5aed1d2

    Galileo Partners

    Galileo Partners focuses on funding innovative companies in the Internet, software, electronics,...
  • 09b753581610e12cf0215d3b9034e448

    Inventures Group

    Inventures Group supports emerging companies through investments and active involvement.

Offices/Locations (2)

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  • Office

    32 rue Mogador

    Paris, F-75009

    FRA

  • Office

    6001 Shellmound Street | Suite 500

    Emeryville, CA 94608

    USA

Images (1)

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  • C0e607e82c7bf53a863dea665a2bbb05