Funding Received
$1.8 Million in 2 Rounds from 14 Investors
Most Recent Funding
$1 Million Series B on November 18, 2011
Founded:
February 22, 2008
Headquarters:
San Francisco, CA
Description:
UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform to empower customer support.
Founders:
Marcus Nelson, Lance Ivy, Richard White
Categories:
Forums, Customer Support Tools, Reviews and Recommendations, Customer Service, Software
Website:
http://UserVoice.com

Detailed Description

Update

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

With more than 90,000 organizations signed up and thousands of customers, UserVoice products include:

UserVoice Feedback - a hosted tool for gathering and prioritizing product ideas directly from a company's customers.

UserVoice Helpdesk - a simple-to-use ticketing system that helps companies solve more customer issues in less time.

UserVoice Full Service - a complete customer service solution that bundles Feedback and Helpdesk into a single, easy-to-manage environment.

Current Team (9)

Update

Past Team (14)

Update

Board Members and Advisors (2)

Update

Products (1)

Update

Investors (14)

Update

Offices/Locations (2)

Update
  • Headquarters

    121 Second Street

    Floor 4

    San Francisco, CA 94105

    USA

  • NC Office

    12 1/2 East Hargett St

    Raleigh, NC 27601

    USA

Competitors (19)

Update
  • Zqrl7olrx9w8xcqjbhyp

    NeuQs

    NeuQs Help Desk Software is fully web-based meaning deployment to your colleagues and clients is...
  • B6a4f017e6c65b328673d0e41fe879f9

    HappyFox

    A Practical Help Desk Software
  • Bc873886b66a5754d4590f6012343449

    Deskero by Nabra

    Customer service management software
  • 99560f59af7482cc03e8c76325daa44c

    Help Scout

    Help Scout offers a help desk invisible to customers, that helps companies deliver outstanding...
  • Zx99hv4s5rayznq6w6lh
  • Bgoq4h26sihcje2qynod

    TeamSupport

    Collaborative Customer Support Software
  • 516dbf86ef8d330c625102007bb1916b

    Freshdesk

    Freshdesk enables companies to provide multichannel support via phone, email, chat, website,...
  • 9f07498a5a04d634e972d2bc6064669a

    Kayako

    Kayako is a developer and vendor of proprietary help desk and customer support software.

Images (6)

Update
  • A395e22070acd06fcce0fad316021085
  • 3db281512bafe78d5d5df03f8ae1808f
  • 3adb8e03e7f60620951229e01eadfe94
  • Cabce2aba6e5570809c34de9528512c3
  • 34c75f6b32956efbb6683e4045c93635
  • 5d1079eb5872eb6f03155e3e585b0d3f