Company Overview

Update
Founded:
February 22, 2008
Founders:
Lance Ivy, Richard White, Marcus Nelson
Headquarters:
San Francisco, CA
Funding:
$1.80M
Categories:
Forums, Software, Customer Support Tools, See All (5)

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform to empower customer support.

Description

Update

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

With more than 90,000 organizations signed up and thousands of customers, UserVoice products include:

UserVoice Feedback - a hosted tool for gathering and prioritizing product ideas directly from a company's customers.

UserVoice Helpdesk - a simple-to-use ticketing system that helps companies solve more customer issues in less time.

UserVoice Full Service - a complete customer service solution that bundles Feedback and Helpdesk into a single, easy-to-manage environment.

Current Team (9)

Update

Board Members and Advisors (2)

Update

Funding Rounds (2) - $1.80M

Update

Investors (14)

Update

Offices/Locations (2)

Update
  • Headquarters

    121 Second Street

    Floor 4

    San Francisco, CA 94105

    USA

  • NC Office

    12 1/2 East Hargett St

    Raleigh, NC 27601

    USA

Competitors (9)

Update
  • 29a2aacac4f52ea204dd8dc57a11c892

    SuggestionBox.com

    SuggestionBox provides an interactive suggestion system that enables users to submit insightful..
  • 2ab34ab69e901b9646408300896ab505

    Get Satisfaction

    Get Satisfaction is a community platform that fosters online conversations about a company's..
  • 848bc2e2ea80f651ce62cf12c595cafe

    Zendesk

    Zendesk is a software development firm providing a SaaS suite that offers help desk ticketing,..
  • 283a312c64bad7146c1fea7383062b39

    Desk

    Desk offers a real-time hosted system for customer interaction management (CIM) and social..
  • 702eb8f3fba37cf7cd880c58837fef0b

    UserEcho

    UserEcho is a community forum tool that helps businesses manage customer feedback.
  • Cb default image

    FuzeDigital

    FuzeDigital was added to CrunchBase in 2011
  • 684c51446fa658271e9372706efff411

    Helpshift, Inc.

    Helpshift is a mobile customer service platform for businesses to integrate mobile applications..
  • 403ba251ba2591bfb377394dfb351b13

    Heeduser

    Community powered user engagement app

Images (6)

Update
  • A395e22070acd06fcce0fad316021085
  • 3db281512bafe78d5d5df03f8ae1808f
  • 3adb8e03e7f60620951229e01eadfe94
  • Cabce2aba6e5570809c34de9528512c3
  • 34c75f6b32956efbb6683e4045c93635
  • 5d1079eb5872eb6f03155e3e585b0d3f