Company Overview

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Founded:
2004
Founders:
Prem Uppaluru
Headquarters:
Sunnyvale, CA
Funding:
$37M
Categories:
Software
Description:
Transera offers adaptive contact center engagement software product suites to leverage big data analytics and manage customer interactions.

Detailed Description

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Transera provides enterprise-class on-demand contact center software for improved customer care and the lowest cost of ownership. Seratel® software is delivered as a service (SaaS), enabling virtual contact center operations with more visibility and control. Route, monitor, record and manage customer interactions in a distributed environment with agents working in-house, at home, in branches or offshore. Deliver screen pops to any agent, anywhere. Integrate easily with IVR, CRM, WFM applications and the telephony and transport of your choice.

Current Team (7)

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Past Team (1)

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Board Members and Advisors (4)

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Investors (4)

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  • 3bcfc50684d16deb9650136dafc1fda4

    Storm Ventures

    Storm Ventures is a $600m (TAM) VC firm 100% focused solely on early-stage enterprise investments.
  • 7316ef6fa48b1700ea7f3390d3ce371c

    Lighthouse Capital Partners

    Lighthouse Capital Partners is the leading venture debt firm, providing capital to early- and...
  • Cb default image

    Apax Partners

    Private Equity
  • 1a38f8b244c49d049b5ad8ab0d9792e5

    Accel Partners

    Accel Partners is a global venture capital firm with offices located in Silicon Valley, New York,...

Offices/Locations (2)

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  • India

    III Floor, PROMS, III Block, Site No:3/H

    Koramangala, Industrial Area Layout, Egipura Ward No:68

    Bangalore City, 560034

    IND

  • U.S.A

    1195 W. Fremont Avenue, Suite 101

    Sunnyvale, CA 94087

    USA