TOA Technologies provides field service management software for businesses of all sizes that have scheduled work in the field – from your neighborhood lawn care provider to multinational telecommunications companies. TOA's solution suite, ETAdirect, helps the right field employee get to the right appointment, on-time, every time, improving customer service while dramatically reducing operational costs.
Natively delivered through the cloud and the only solution using a patented time-based predictive analytics platform, TOA's ETAdirect provides a new way to manage mobile field service operations. ETAdirect learns how work is done in the field according to each individual employee, creates patterns and then predicts the most optimized routes available based on real-time, actual data – communicating this information with consumers throughout the service process every step of the way. With ETAdirect's unique approach to field service management, TOA's customers are able to empower their field service teams to be more effective, resulting in reduced customer wait times and increased field service productivity.
Across four continents, ETAdirect manages mobile workforces for some of the world’s most recognizable global brands in the satellite/cable/broadband, telecommunications, utilities, insurance, home services and retail industries. Named a Leader in the Gartner Magic Quadrant for Field Service Management in recognition of its visionary innovation and strong business execution, TOA Technologies is headquartered in the United States and has offices throughout Europe, Latin America and Australia/New Zealand.
Funding Rounds (3) - $96.2MUpdate
Current Team (11)Update
Board Members and Advisors (1)Update
TOA Technologies makes managing your mobile workforce smarter, faster and easier, by providing the only cloud-based enterprise-level,
Capitalizing on the power and intelligence of ETAdirect Enterprise, ETAdirect Professional is a robust, fully featured solution designed
A suite of features built on the Force.com platform, ETAworkforce integrates TOA’s powerful solutions for workforce management with
|Jun 4, 2016||Greentech Media - Energy Jobs: CEO Tony Fadell Out at Nest, Plus Huawei, Blu Homes, WegoWise, SunEdison|
|May 26, 2016||Boston Tech Flash - Intel Capital's Lisa Lambert leaves to join Westly Group|
|May 25, 2016||Venture Beat - Intel’s diversity fund driver Lisa Lambert leaves for Westly Group|
|May 2, 2016||ZD Net - Oracle buys Textura for $663 million, eyes engineering, construction cloud services|
|Feb 2, 2016||Venture Beat - Salesforce unveils Field Service Lightning, a new cloud service launching in Q2 2016|
|Jan 3, 2016||Cranes Cleveland - Tech investors add cash, but venture capital firms are absent|
|Dec 15, 2015||Fortune - This is the Biggest Gripe People Have About Service Visits|
|Apr 11, 2015||ZD Net - ZDNet|
TOA Technologies UK
338 Euston Road London
London, NW1 3BT
TOA Technologies - US
3333 Richmond Road
Beachwood, OH 44122-4196