Company Overview

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Founded:
2003
Founders:
Irad Carmi, Yuval Brisker
Employees:
460
Headquarters:
Beachwood, OH
Funding:
$96.2M
Categories:
Enterprise Software, SaaS, Software
Description:
TOA Technologies provides field service management software for businesses that operate in the field.

Detailed Description

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TOA Technologies provides field service management software for businesses of all sizes that have scheduled work in the field – from your neighborhood lawn care provider to multinational telecommunications companies. TOA's solution suite, ETAdirect, helps the right field employee get to the right appointment, on-time, every time, improving customer service while dramatically reducing operational costs.

Natively delivered through the cloud and the only solution using a patented time-based predictive analytics platform, TOA's ETAdirect provides a new way to manage mobile field service operations. ETAdirect learns how work is done in the field according to each individual employee, creates patterns and then predicts the most optimized routes available based on real-time, actual data – communicating this information with consumers throughout the service process every step of the way. With ETAdirect's unique approach to field service management, TOA's customers are able to empower their field service teams to be more effective, resulting in reduced customer wait times and increased field service productivity.

Across four continents, ETAdirect manages mobile workforces for some of the world’s most recognizable global brands in the satellite/cable/broadband, telecommunications, utilities, insurance, home services and retail industries. Named a Leader in the Gartner Magic Quadrant for Field Service Management in recognition of its visionary innovation and strong business execution, TOA Technologies is headquartered in the United States and has offices throughout Europe, Latin America and Australia/New Zealand.

Current Team (12)

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Past Team (7)

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Board Members and Advisors (1)

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Products (3)

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  • Ldmsgr3kvhmgigu8bbpq

    ETAworkforce

    A suite of features built on the Force.com platform, ETAworkforce integrates TOA’s powerful...
  • B640a905176f98d233f689e73668978d

    ETAdirect Enterprise

    TOA Technologies makes managing your mobile workforce smarter, faster and easier, by providing...
  • 1242ac9bcf87c6d35eae4dbae7258f47

    ETAdirect Professional

    Capitalizing on the power and intelligence of ETAdirect Enterprise, ETAdirect Professional is a...

Investors (8)

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Offices/Locations (3)

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  • TOA Technologies - US

    3333 Richmond Road

    Suite 420

    Beachwood, OH 44122-4196

    USA

  • TOA Technologies UK

    338 Euston Road London

    London, NW1 3BT

    GBR

  • TOA Technologies-Germany

    Mergenthalerallee 10-12

    65760 Eschborn

    Deutsch,

    DEU