Company Overview

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Status:
Acquired by Lithium Technologies
Founded:
2011
Headquarters:
Austin, TX
Categories:
Social Media, Software
Description:
Social Dynamx offers a social customer care platform allowing enterprises to manage one-to-one, real-time social conversations.

Detailed Description

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Social Dynamx is the industry’s first purpose-built social customer care platform with scale in mind. The platform is designed for large enterprises and customer contact centers to identify, prioritize and manage millions of one-to-one social conversations in real-time.

Through automated prioritization, enterprise-grade workflow, and role-specific user interfaces, we enable brands to redefine their relationship with their customers through all social media channels, blogs and peer-to-peer communities.

Offices/Locations (1)

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  • Office

    108 Wild Basin Road

    Suite 100

    Austin, TX 78746

    USA