Acquired by Mitel Networks Corporation on November 10, 2014
IPO / Stock
Went Public on Jul 3, 2007 / SHOR
Sunnyvale, CA
ShoreTel engages in the development and sale of Internet protocol (IP) communications systems for enterprises internationally.
VoIP, Telecommunications, Hardware + Software

Company Details

3 in CrunchBase

ShoreTel is a Sunnyvale, Calif. a seller of IP telecom systems to large businesses.

ShoreTel, Inc., together with its subsidiaries, engages in the development and sale of Internet protocol (IP) communications systems for enterprises in the United States and internationally. The company’s systems are based on its distributed software architecture and switch-based hardware platform that enable multi-site enterprises to be served by a single telecommunications system. Its solutions include ShoreTel IP Phones; ShoreTel Voice Switches; ShoreTel Service Appliances; ShoreTel Director, which enables IT administrators to view and manage the entire system of the enterprise from any location using a single application; Unified Messaging solutions that enables users to obtain voice mail messages from various devices; Automated Attendant, which enables the enterprise to direct callers to appropriate individuals, workgroups, or messages; and Small Business Edition solution for smaller enterprises. The company also provides ShoreTel Communicator, which enables the integration of IP telephony solutions with instant messaging, desktop collaboration, and video; Microsoft Integration; ShoreTel Contact Center that enables organizations to route incoming contacts to appropriate agent in a multisite contact center; and ShoreTel Mobility for smartphone users that allows the user to communicate from any location, including office, home, or through Wi-Fi hotspots. In addition, it offers custom application development, integration, and implementation services for businesses; and post-contractual support, training, system design and installation, and professional services. The company sells its products to small, medium, and large companies, as well as public institutions in various markets, including the professional services, financial services, government, education, healthcare, manufacturing, non-profit organization, and technology through a network of distributors. ShoreTel, Inc. was founded in 1996 and is headquartered in Sunnyvale, California.

Current Team (3)


Acquisitions (2)


Offices/Locations (1)

  • Headquarters

    960 Stewart Dr.

    Sunnyvale, CA 94085


Competitors (4)

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    Avaya provides business communications and collaboration systems, applications and services.
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    Nortel Networks

    Nortel Networks Corporation provides networking services to companies worldwide, ranging from designing the solutions to installing them.
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    Qualcomm Incorporated is a semiconductor company that manufactures and markets digital wireless telecommunications products and services.
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    Alcatel-Lucent provides IP and cloud networking and ultra-broadband fixed and wireless access solutions for service providers.

Images (1)

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