Company Overview

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Founded:
1996
Employees:
100
Headquarters:
Reston, VA
IPO:
Went Public on Apr 28, 2000
Stock:
SVR
Categories:
Web Development, Gps, Business Intelligence, Online Scheduling, Software
Description:
ServicePower Technologies offers field service management software, global positioning systems, mobility products and more.

Detailed Description

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ServicePower is the only global company that can provide a complete global, mobile field management platform that enables mixed channel resource use. The platform also controls all elements of the job life cycle, from opportunity to execution to analysis.

We offer a range of integrated software products and services that are used by some of the leading manufacturers, third party administration, insurance, and telecommunications companies, world wide, to schedule mixed channel resources, like employees, third party contracted or open market field resources.

Products

ServiceScheduling ServiceScheduling is used to schedule appointments or jobs to employed (or owned, W2) resources, creating optimized routes using an artificial intelligence based algorithm (Simulated Annealing).

ServiceGPS ServiceGPS enables clients to locate, track and manage field resources. Integration with ServiceScheduling allows clients to easily compare the vehicle status against the status reported by a mobile dispatch application.

ServiceMobility ServiceMobility, a hybrid HTML5 browser based technology, takes advantage of elements found in HTML5 and native applications. It offers mobile work order assignment, customer information, real time status updates, parts integration, service history, time tracking, and maps. It supports key enterprise requirements such as disconnected data, signature capture and bar code scanning.

ServiceStats for Scheduling ServiceStats for Scheduling houses and maintains historical scheduling data over time including out-of-the-box trend and detailed analysis.

ServiceOperations: ServiceDispatch ServiceDispatch is a third party dispatch application which enable customers to manage and dispatch work to contracted third party networks.

ServiceOperations: ServiceClaims ServiceClaims provides electronic warranty and service contract claims management services. ServiceStats for Operations ServiceStats provides web-based business intelligence application that provides reporting and analysis to client’s for ServiceDispatch and ServiceClaims.

ServiceMarket ServiceMarket provides open market or auction based job booking to an existing or custom, Lexus Nexus vetted, extended contractor network.

ServiceBroker ServiceBroker provides a singular integration point to the ServicePower field management platform, through which clients may utilize all labor resource pools, including employed, contracted, non contracted and externally managed networks.

S2 Suite S2 Suite provides SaaS, subscription based service manaegment software to independent service contractors. It provides the capability to manage work orders, employees, subcontractors, inventory, marketing, customer portal, and finances from any device connected to the internet.

Current Team (9)

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Products (9)

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Acquisitions (3)

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Offices/Locations (3)

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  • US Customer Service

    2961 W. MacArthur Blvd.

    Suite 212

    Santa Ana, CA 92704

    USA

  • US Headquarters

    1925 Isaac Newton Square

    Suite 180

    Reston, VA 20190

    USA

  • UK Headquarters

    Petersgate House

    St Petersgate

    Stockport, SK1 1HE

    GBR

Competitors (13)

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