- October, 2012
- Cory Watilo, Christopher Gooley
- San Francisco, CA
- Analytics, Big Data, Tech Field Support, Customer Service, Software
- Preact is a cloud-based customer success service that helps subscription software companies maximize customer lifetime value by reducing
Preact is a cloud-based customer success service that helps subscription software companies maximize customer lifetime value by reducing churn, acquiring new paid customers, and increasing user revenues. Preact provides health metrics tailored to each user and account by tracking detailed session-level usage of web and mobile applications and server APIs. Preact predicts and informs which customers are likely to churn, renew, or upgrade by modeling usage and behavior patterns using big data analytics, behavioral science, and machine learning. In addition, Preact provides deep, real-time visibility into product usage to dramatically improve customer support and product quality. Preact integrates with Gmail, Salesforce, Stripe, Zendesk, Desk.com, Helpscout, Mixpanel, and Marketo, and other leading cloud-based apps.
Founded in 2012, Preact is based in San Francisco.
Current Team (4)Update
Funding Rounds (2) - $4.6MUpdate
Founded in 1986, Trinity Ventures is an early stage venture capital firm dedicated to partnering...
Early Stage Tech and Life Sciences
Bee Partners, a genesis- and seed-stage investment firm, provides promising entrepreneurs with...
Karlin Ventures is an early stage venture capital fund.
Early Stage venture investing / advisory
Startup accelerator and seed fund in Santa Monica, CA
Enterprise. Seed Stage. NYC VC.
290 King St.
San Francisco, CA 94107