Company Overview

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Founded:
2011
Headquarters:
Palo Alto, CA
Funding:
$1.1M
Categories:
Mobile
Description:
OwnerListens is a mobile application that enables business owners collect and respond to customer feedback in real time.

Detailed Description

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OwnerListens is a mobile application that empowers business owners to collect and respond to customer feedback in real-time. Customers use the OwnerListens app to send compliments, complaints, and suggestions for local businesses directly to their owner. Owners and managers can then immediately respond via text or email.

For customers, using OwnerListens is a great alternative to posting public reviews online. OwnerListens provides customers with an anonymous yet direct communication channel with owners of local businesses. While online review sites can be a good way for frustrated customers to release steam, they really don’t help customers get problems solved. With OwnerListens, the owner can actually respond to the customer directly and potentially rectify a less than perfect experience. Additionally the OwnerListens app makes it safe and easy for customers to submit feedback directly from their mobile devices without having to divulge any personal information.

For owners/managers, OwnerListens provides the opportunity to immediately address problems as well as privately collect candid feedback in real-time. Owners are typically delighted to take care of complaints and make customers happy before customers leave and hit public review channels online. Moreover, when customers go home and review the business online, they will be more likely to praise the owner’s quick response to their problem. Effectively, OwnerListens provides business owners with an opportunity to turn a negative review into positive one. Whether on site or on the go, owners can receiving and respond to feedback via text and email with OwnerListens, anytime and anywhere.

OwnerListens is a revolutionary feedback tool for both customers and business owners. By enabling direct, private, and anonymous communication in real-time, OwnerListens brings customers and owners together to improve local businesses and increase customer satisfaction.

Investors (5)

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  • Mgqvzbinvdyskesfwkvx

    TEC Ventures

    Seed fund.
  • 7ec4fdbb51e1e27612fd4f0d722237ea

    Promus Ventures

    Promus Ventures invests in early-stage software companies delivering analytic and data-driven...
  • A81f0db0abb1b15488b27cc59053d185

    Menlo Ventures

    Capital for consumer & Enterprise Tech
  • 3a196104c9cc2bc12aa37f28f6fd502b

    Commerce Ventures

    Commerce Ventures is a venture capital firm focusing on investments in the mobile, retail,...
  • Mrkgxfh40ku9hrmbevkv

    Subtraction Capital

    Subtraction Capital is a venture fund providing financial support to entrepreneurs.

Offices/Locations (1)

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  • Office

    Palo Alto, CA

    USA

Images (1)

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  • 463b256d4386c50d4cfd670c8f63c029