Company Overview

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Founded:
1999
Employees:
80
Headquarters:
Chicago, IL
Funding:
$15M
Categories:
Analytics
Description:
OpinionLab provides omnichannel Voice of Customer feedback solutions to help organizations collect, understand, and leverage customer data.

Detailed Description

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OpinionLab is the global leader in omnichannel Voice of Customer (VoC) feedback solutions, serving a prestigious client list that includes nearly half of Fortune 50 organizations such as Walmart, Bank of America, Ford Motor Company, and many more. With patented real-time listening technology for every brand touch point, this pioneering VoC platform invites consumers to share input in their own words, at anytime, from anywhere, helping organizations collect, understand, and leverage both structured and unstructured customer data. For over a decade, hundreds of the world’s leading brands have looked to the familiar [+] feedback symbol to better acquire, engage, and retain customers through an approach so streamlined it’s groundbreaking: listen always, listen everywhere. The result is actionable customer insight that sparks foundational improvement to companies’ products, people, and brands.

OpinionLab, Inc. was founded in 1999 and is based in Highland Park, Illinois.

Current Team (4)

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Past Team (1)

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Funding Rounds (1) - $15M

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Investors (1)

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  • Ae4d2733a52ee0224d464268824bcdaf

    SSM Partners

    SSM Partners is one of the largest and most experienced private equity firms in the Southeast.

Offices/Locations (1)

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  • Corporate Head Quarters

    549 W. Randolph

    Suite 401

    Chicago, IL 60661

    USA

Images (1)

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  • 88873d7019c53d60af3354ad059b700e