Funding Received
$8.6 Million in 1 Round from 2 Investors
Most Recent Funding
$8.6 Million Series B on February 28, 2008
Headquarters:
Mountain View, CA
Description:
Helpstream, a social customer service and relationship management system, combines social web technologies with customer service workflows.
Founders:
Dan Hardy
Categories:
Customer Service, Curated Web
Website:
http://www.helpstream.com

Company Details

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Helpstream is the World's first truly social customer service and relationship management system. Combining advanced social Web technologies with robust customer service workflows, Helpstream delivers a modern, comprehensive customer engagement platform. Helpstream is 100% Software as a Service (SaaS), so deployment is fast, easy and affordable. Helpstream has over 100 customers in various industries including high tech, government, healthcare, financial- and professional-services. Helpstream enables companies to engage their customers over the web to more effectively resolve issues and answer questions. By enabling customers to establish two way communications with experts in the community and within the company, Helpstream facilitates deeper customer relationships.

Current Team (3)

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Past Team (2)

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Funding Rounds (1) - $8.6M

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Investors (2)

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  • Bc5dad50d9a1d165196867d8555c6a75

    Mohr Davidow Ventures

    For 30 years the Mohr Davidow Ventures (MDV) team has invested in early stage technology-based...
  • B57a8f59171bdcc47688b1d1a71e648a

    Foundation Capital

    Foundation Capital is an investment firm run primarily by entrepreneurs. Each partner left a...

Offices/Locations (1)

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  • Office

    2001 Landings Drive

    Mountain View, CA 94043

    USA