Company Overview

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Founded:
2010
Employees:
180
Headquarters:
San Francisco
Funding:
$45.1M
Categories:
Customer Support Tools, Customer Service, Software
Description:
Freshdesk enables companies to provide multichannel support via phone, email, chat, website, social networks and mobile apps.

Detailed Description

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Freshdesk Inc. is a leading provider of customer support software in the SaaS market. More than 20,000 businesses use Freshdesk to deliver an exceptional support experience to their customers. From Pearson Education, Goodreads to Hugo Boss and Sony Pictures Entertainment, Freshdesk's range of customers include startups, small businesses and enterprises across the world. Freshdesk is headquartered in San Francisco and has a development center in India.

Current Team (16)

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Past Team (3)

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Funding Rounds (5) - $45.1M

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Products (1)

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  • 76b6a4c86ff1e1e8bba653008f2a689f

    Freshservice

    Drive IT support from the cloud. You should just be worrying about your IT services. Not...

Investors (3)

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  • 8d9f58b1d921f841bd95e76b4c0fa1e8

    Google Capital

    Google Capital is a growth equity fund which was launched by Google in the summer of 2013. Their...
  • 1a38f8b244c49d049b5ad8ab0d9792e5

    Accel Partners

    Accel Partners is a global venture capital firm with offices located in Silicon Valley, New York,...
  • Fecd123vncpyeuacmiye

    Tiger Global Management

    Tiger Global manages hedge funds and private equity funds by investing in local and global public...

Offices/Locations (1)

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  • Headquarters

    311 California St

    San Francisco, 94104

Competitors (14)

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  • Zqrl7olrx9w8xcqjbhyp

    NeuQs

    NeuQs Help Desk Software is fully web-based meaning deployment to your colleagues and clients is...
  • B6a4f017e6c65b328673d0e41fe879f9

    HappyFox

    A Practical Help Desk Software
  • Bc873886b66a5754d4590f6012343449

    Deskero by Nabra

    Customer service management software
  • 99560f59af7482cc03e8c76325daa44c

    Help Scout

    Help Scout offers a help desk invisible to customers, that helps companies deliver outstanding...
  • Zx99hv4s5rayznq6w6lh

    Tender Support

    Tender Support was added to CrunchBase in 2010
  • 684c51446fa658271e9372706efff411

    Helpshift, Inc.

    Helpshift is a mobile customer service platform for businesses to integrate mobile applications...
  • 7812361e639b3e723543e96bbfe02799

    Enabee

    Enabee builds customer communities. They are an SaaS provider that allows companies to launch and...
  • 0094cca1a44613b52bfe0d4a807931c7

    Samanage

    Samanage is a SaaS-based IT asset and service management software that helps companies control...

Images (3)

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  • 1c4ef401c08eaec598765e811264dd29
  • 953988eaa6988a852f2ac7dc76e2b8ce
  • Fb38d0ebc791294a4ab1a1394e0d1dd1