Company Overview

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Status:
Acquired by Pegasystems
Founders:
Justin Meltzer, Patrick Leahy, Dan Shipper
Headquarters:
Philadelphia, PA
Categories:
Software
Description:
Cobrowsing is like screensharing, but it’s limited to the browser and it's lightning fast. With our cobrowsing, a customer representative

Detailed Description

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Cobrowsing is like screensharing, but it’s limited to the browser and it's lightning fast. With our cobrowsing, a customer representative can connect up to a customer’s browser instantly and show them around the site by highlighting different elements of the page. They can also click links or fill out forms for the customer - all with no downloads or installations for the customer or the rep.

While most screensharing software allows a rep to see a customer's entire computer, Firefly only shows what's on the customer's web page itself - not other open tabs, and not other open applications - making it much more secure than a traditional solution.

Current Team (3)

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Offices/Locations (1)

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  • Office

    Philadelphia, PA 19104

    USA

Images (1)

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  • 4beed076e855e2d66ebde124ed507e2a