Acquired by Dixa
Industries Customer ServiceDeveloper ToolsMessagingSaaSSoftwareHeadquarters Regions Asia-Pacific (APAC), Australasia Founded Date Nov 11, 2015 Founders Chris Duell, Matt Trimarchi Operating Status Active Last Funding Type Seed Legal Name Elevio Pty Ltd.
Company Type For Profit
Contact Email info@elev.io
Elevio helps solve websites biggest problems: education and communication
They do this by providing site owners with tools to encourage and nurture a self service approach to customer support. Focussing on providing contextual support to end users, elevio is able to provide the right help, at the right time, letting users become more engaged
with products without adding to support load.
Sites that use elevio enjoy measured improvements such as::
* increase in pages/session
* increase in time on site
* decrease in bounce rates
* increase in return users
Customers are less patient, have higher expectations, and are better educated than ever before.
Given this increased demand on digital platforms, the risk of failure has never been greater.
Superior support is therefore more critical than ever.
Transaction Name Elevio acquired by DixaAcquired by DixaAnnounced Date Feb 17, 2021 Price $15M